Privacy Policy

 AGK Export Import & Logistic Ltd — Privacy Policy (UK & International)  Effective Date: 23 October 2025  1. Purpose and Scope  This Privacy Policy forms part of AGK Export Import & Logistic’s Integrated Management System  (IMS) under ISO 9001:2015.  It outlines how the Company collects, processes, stores, and protects personal data relating to  customers, suppliers, employees, contractors, and online users in compliance with the UK GDPR,  the Data Protection Act 2018, and relevant international standards.  2. Our Commitment  AGK Export Import & Logistic is committed to safeguarding personal data and maintaining the  highest standards of integrity, transparency, and accountability.  All processing activities align with the principles of lawfulness, fairness, purpose limitation, data  minimisation, accuracy, storage limitation, and confidentiality.  3. Data Categories Processed- Identification & Contact: Name, address, telephone, email, job title.- Transactional: Booking, shipment, customs and invoicing data.- Technical: IP address, browser/device, usage logs.- Employment-related: HR and compliance records where applicable.  4. Purposes & Legal Bases  Purpose | Legal Basis  Contract performance (freight, customs, logistics) | Contract necessity  Regulatory obligations (HMRC, customs, sanctions) | Legal obligation  Quality and risk management | Legitimate interest  Marketing (opt-in only) | Consent  5. Data Retention & Security  Personal data are retained only as long as required for business, legal, or audit purposes and then  securely deleted or anonymised.  Information is protected by access controls, encryption, secure backups, and supplier due-diligence  per AGK internal standards.  6. Rights of Data Subjects  You have the right to access, rectify, erase, restrict, or object to processing, and to data portability  and withdrawal of consent.  Requests can be sent to agkexportimport@gmail.com.  Complaints may be lodged with the UK Information Commissioner’s Office (ICO).  7. Data Transfers  Where transfers occur outside the UK or EEA, AGK applies adequate safeguards (UK Standard  Contractual Clauses or equivalent).  8. Governance & Review  The Quality & Compliance Manager oversees implementation and annual review.  This policy supports AGK’s continuous-improvement objectives under ISO 9001 Clause 10.  Contact:  AGK Export Import & Logistic  71–75 Shelton Street, Covent Garden, London WC2H 9JQ, UK  Email: agkexportimport@gmail.com 

Phone: +44 0739 170 4778

Cookies Policy

AGK Export Import & Logistic Ltd — Cookies Policy (UK)

 Effective Date: 23 October 2025

 1. Purpose and Scope

 This Cookies Policy forms part of AGK Export Import & Logistic’s Quality Management System

 under ISO 9001.

 It defines how the Company ensures transparent, secure, and compliant use of cookies and similar

 technologies across all digital platforms operated under the agkexportimport.com domain and any

 subdomains.

 The Policy applies to all online visitors, customers, suppliers, employees, and business partners

 who access AGK’s websites, portals, or applications.

 2. Commitment to Compliance and Transparency

 AGK Export Import & Logistic is committed to full compliance with:- The UK General Data Protection Regulation (UK GDPR),- The Privacy and Electronic Communications Regulations (PECR), and- Industry best practices in digital privacy and information security (ISO 27001 alignment).

 We ensure cookies are used ethically, transparently, and solely for legitimate business purposes

 consistent with our Quality, Safety, Security, and Data Protection objectives.

 3. What Are Cookies?

 Cookies are small data files placed on a user’s device to support secure access, improve system

 functionality, and enhance user experience.

 AGK uses cookies and comparable technologies such as local storage, SDKs, and tracking pixels

 for limited and controlled purposes.

 4. Categories of Cookies Used

 Strictly Necessary: Core site functionality, authentication, and system security. Examples:

 sessionid, csrftoken. Retention: Session / 24h.

 Performance & Analytics: Monitor system performance, usage trends, and service quality for

 continual improvement under ISO 9001 Clause 10. Examples: Google Analytics (_ga, _gid).

 Retention: Up to 24 months.

 Functional: Retain user preferences (language, region) for improved accessibility. Example:

 langPref. Retention: 6 months.

 Advertising / Marketing: Only where applicable, to measure campaign performance and relevance.

 Examples: _fbp, LinkedIn Insight. Retention: 3 months.

 5. Lawful Basis and Consent Management

 Non-essential cookies are used only after the user has given explicit consent through our cookie

 banner.

 Consent choices are recorded and stored securely. Users can review, amend, or withdraw consent

 at any time via the “Cookie Settings” link located in the site footer.

 AGK maintains cookie-consent records as part of its ISO 9001 document control system (Clause

 7.5).

 6. Managing Cookies

 Users can manage cookie settings in two ways:

 1. Through AGK’s Consent Banner: Adjust analytics or marketing preferences anytime.

 2. Through Browser Controls: Most browsers allow blocking or deleting cookies (see “Help”

 sections of Chrome, Edge, Safari, or Firefox).

 Disabling certain cookies may impact some site functionalities but will never restrict access to

 essential company information.

 7. Information Security and Data Integrity

 AGK ensures all cookie-based data are processed in accordance with our Information Security

 Policy and Data Protection Framework.

 Technical and organisational safeguards include encryption, access control, log management, and

 supplier vetting under ISO 9001 and ISO 27001 principles.

 8. Review, Monitoring, and Continual Improvement

 This Policy is reviewed annually or whenever regulatory, operational, or technological changes

 occur.

 Internal audits and management reviews under ISO 9001 verify compliance effectiveness and

 continuous improvement.

 Records of reviews are maintained by the Quality & Compliance Manager.

9. Contact and Governance

 For enquiries or requests related to this Policy or cookie practices:

 AGK Export Import & Logistic

 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

 Email: agkexportimport@gmail.com

 Telephone: +44 0739 170 4778

 This Policy has been approved by the Board of Directors and forms part of AGK’s integrated

 management system documentation